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WestJet Airlines: Information Technology Governance and Corporate Strategy Case Solution & Answer

WestJet Airlines has grown from a regional airline starting in 1996 serving five cities in western Canada to an international airline with over 80 locations and 9,000 employees in 2011. A strategic framework for sharing code PIECE embodiment and several other strategic IT applications to improve the competitiveness of WestJet, the CEO and his management team hired an experienced CIO and successful in bringing high with other airlines WestJet approach. The new CIO asked WestJet assess their IT skills through a training company for competitive by offering innovative services to customers advantage. The executive believes that the key to achieving your ambitions WestJet and business growth and formulated an ambitious plan to restructure the organization. However, some members of senior IT, some of whom had been with the company since the beginning and have played an important role in the development of existing systems, believes the plan was unwise and impractical. The executive had to convince senior management and the IT group setting? In carrying out the new model of governance is essential if WestJet expects to achieve its strategic objectives.
by
Malcolm Munro,
Sharaz Khan
Source: Ivey Publishing
13 pages.
Release: July 25, 2013. Prod #: W13308-PDF-ENG
The governance of information technology and solving cases Business Strategy: WestJet Airlines

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