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The Inn at Little Washington Case Solution & Answer

Who could imagine that a restaurant of the gas station is in the center of a small town known only by its namesake could become the top dining experience rating of the nation? But this is exactly the position of the Inn at Little Washington was when Andrew Welch was hired in late 2002 to take on the task of overseeing the general operations of the hostel. Students learn about the operation of the inn in detail in the dinner menu as Welch faces tough questions: Would Inn continue to justify its high price? What is the secret of his longevity and could continue to have a full house every night without advertising? And finally, can continue operating Inn in the same way without a plan in place to compete with the new restaurant scene in Washington, DC? The students need to develop their elements underlying assumptions that have created and maintain yield high service business.
by
Robert D. Landel,
Debra Altschuler
Source: Darden School of Business
11 pages.
Date: December 13, 2006. Prod #: UV4301-PDF-ENG
The Inn at Little Washington Case Solution

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