Business Process Outsourcing (BPO) service provider, Tecnovate eSolutions Pvt. Ltd., was established in India as a captive to provide contact center services, BPO services and services of the parent company in the sector of travel services . Outsourcing is a complex phenomenon and involves a formal evaluation and before companies can make the leap planning. It can be used as a vehicle to understand the risks and challenges in a real life scenario of outsourcing. It focuses on the transition sub-critical lifecycle of outsourcing and the growth strategies of the evolution of business process outsourcing.
Sangeeta S. Bharadwaj,
Source: University of Hong Kong
Release Date: December 6, 2006. Prod #: HKU611-PDF-ENG
Tecnovate: challenges for the box solutions Business Process Outsourcing