Tata Consultancy Services: Systems Approach To Human Resource Development Case Solution

Tata Consultancy Services Ltd (TCS), the largest provider of IT services in India, has reached an important milestone when the strength of the labor force has over 100,000 employees in October 2007. On the basis of a dependent heavily on low-wage talent of software engineering business model, TCS exploited, a large number of engineering graduates in India, including the best universities for their human capital needs. These software projects consultants are the backbone of the system services of the company and the key to the growth of TCS as a global information society. TCS uses a systematic approach to designing a framework for training and development that has enabled the company to expand human capital requirements to meet the rapid growth of the company. In late March 2008, the forces of global employee TCS was more than 111,000. Ninety percent of their IT consultants were Indian citizens, as most of the TCS consultants in the United States. However, as TCS multinational clients followed and settled in China, the Chinese government should TCS to leverage local engineering talent as much as possible. The challenge for TCS was whether the scope of the training that has been used to build its pool of human resources based in India would also be effective in the Chinese context, where TCS expects to grow its second distribution center in the world after the India.
by
Wee Beng Geok,
Ivy Buche
Source: Advisory Committee Nanyang Technological University
22 pages.
Date Posted: December 26, 2008. Prod #: NTU022-PDF-ENG
Tata Consultancy Services: A systems approach to solving cases of human resource development

Tata Consultancy Services: Systems Approach To Human Resource Development Case Solution
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