Surviving SAP Implementation in a Hospital Case Solution & Answer

This Case is about IT, KNOWLEDGE MANAGEMENT

PUBLICATION DATE: April 13, 2016 PRODUCT #: HEC132-PDF-ENG

This was a major deviation from the business average since it was uncommon for a hospital to concurrently execute computerized physician order entry, electronic medical records, and enterprise resource planning. They can be usually done so alone, if they can be executed at all that is. Additionally, hospitals that climb to the challenge of embracing information technology face a high failure rate, primarily due to staff-related motives, particularly when medical staff resists its use. This case records that this challenging target was realized by the hospital. In doing so, it exemplifies how organizations can handle large scale change procedures.

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