Strategic Planning at United Parcel Service Case Solution

In March 2005, CEO Michael Eskew asked the business strategy group to recommend changes in the policy process to ensure that allows United Parcel Service (UPS) continue to evolve over the next year. Describe the evolution of the strategic process of UPS, with special attention to the use of technical business planning scenarios and other critical elements of the process: the development of the statutes, the? practice of strategic planning, strategic decision making and strategy execution. The role of different actors in the process is also discussed, with particular focus on the CEO and staff of the business strategy.
by
David A. Garvin,
Lynne C. Levesque
Source: Harvard Business School
25 pages.
Date Posted: November 16, 2005. Prod #: 306002-PDF-ENG
Strategic planning at United Parcel Service solution box

Strategic Planning at United Parcel Service Case Solution
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