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Silenced by Fear: The Nature and Consequences of Fear at Work Case Solution & Answer

Fear has shaped human behavior from long ago, and continues today. However, be careful to fear in organizational life – how and why it is known, and that the effects – have received little attention. The authors argue that the most important result of fear at work, there is silence on the part of employees. They describe four types of silence that affect productivity and innovation in industry: no deliberative defensive Silence Silence Silence defensive scheme driven deliberative defensive and introduce a new, Customary Silence. Also, describe the concept of efficiency of voice, “and show how to develop self and others in an effort to mitigate the debilitating effects of silence.
by
Jennifer Kish Gephart,
James R. Detert,
Linda Klebe Trevino,
Amy C. Edmondson
Source: Rotman School of Management
4 pages.
Release: May 1, 2011. Prod #: ROT138-PDF-ENG
Silenced by fear: The nature and consequences of the fear of solution casework

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