This Case is about OPERATIONS
PUBLICATION DATE: July 01, 2009 PRODUCT #: SMR325-PDF-ENG
Setting You Up to Fail case solution
Implicitly or explicitly in these narratives, the workers are handled as open people waiting just for the manager to offer a station that was productive to their inherent energies. But when a manager stumbles, it may be as an immediate consequence of actions taken by workers that have sabotaged their activities. Leaders must: 1. to keep this from occurring. Comprehend the scenario they may be walking into.
Leaders must know what their forerunner was like and how they will likely be perceived. 2. Invest. 3. New leaders frequently overestimate the extent to which great character and their good motives will shine through. Instead, it requires supervisors to capture chances that are regular to demonstrate they are supportive, trustworthy and honest. 4. Intervene. New managers should take actions if there’s an issue. Letting things fester just postpones the inevitable.