This Case is about CHANGE MANAGEMENT, COMPENSATION, HUMAN RESOURCE MANAGEMENT, ORGANIZATIONAL CULTURE
PUBLICATION DATE: June 16, 2015 PRODUCT #: HR42B-HCB-ENG
Royal Bank of Canada Transforming Managers (B) case solution
“Royal Bank of Canada: Transforming Managers (B)” explains the success of the supervisor development pilot intervention plan discussed in the companion event, “Royal Bank of Canada: Transforming Managers (A).”
Within one year, the department that ran the application, the Canadian Banking operations department, found noticeable improvement in almost all the supervisors who participated in the application. Based on these sorts of results, the department continued to hone the intervention system details, and the plan enlarged on the other side of the bank.