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Royal Bank of Canada: Transforming Managers (A) Case Solution & Answer

This Case is about CHANGE MANAGEMENT, COMPENSATION, HUMAN RESOURCE MANAGEMENT, ORGANIZATIONAL CULTURE

PUBLICATION DATE: June 16, 2015 PRODUCT #: HR42A-PDF-ENG
Royal Bank of Canada Transforming Managers (A) case solution

The case looks at the characteristics of a successful intervention action plan, the characteristics that make great supervisors, the best way to utilize data to generate visibility into managerial effectiveness, as well as the challenges with finding methods to reward great supervisors. Particularly, the case targets a pilot intervention plan within the Canadian Banking operations section which was designed by Human Resources believed leaders in collaboration with Canadian Banking businesses’ top leaders.

The action plans contained proper coaching by each one of the targeted supervisors’ supervisors (the best intervention), feedback, and proper training. As the bank waits for the outcomes of the following employee opinion survey to estimate how successful its direction enhancement plans were the case reasons. The company case, “Royal Bank of Canada: Transforming Managers (B),” discusses the outcomes of the plans.

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