The global financial crisis has caused public confidence in the institutions that fall to its lowest level. The authors begin by defining the three elements of the “lack of confidence” that took place, and then present six strategies for the repair of trust. These include the strengthening of external regulation, change the operating mode of the joints and promote a culture change. Finally warn that a number of reforms have been implemented to restore institutional trust, but the jury is still out on whether they will “stick” over time.
by
Nicole Gillespie,
Robert Hurley,
Graham Dietz,
Reinhard Bachmann
Source: Rotman School of Management
5 pages.
Release Date: September 1, 2012. Prod #: ROT176-PDF-ENG
Restore institutional trust: a systemic solution to case approach
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