Remote Access and Networking Technologies for SMEs Case Solution

This Case is about ECONOMY, IT, OPERATIONS MANAGEMENT

PUBLICATION DATE: June 04, 2004 PRODUCT #: HKU328-HCB-ENG

The survey found that 47% of active companies in Hong Kong hadn’t embraced and/or didn’t have any strategies to embrace online business capacities (in even the simplest types) within a six-month, forward-looking time frame, and a rise of three percentage points over the preceding survey. As an outcome of economic problems, several companies had left fundamental Internet capabilities like email accounts and business Web sites entirely to save on operating costs. Only one month after, several firms had reversed course and were scrambling to deploy technologies to support business operations as doubt gripped the area. In what ways were network technologies capable to help small and medium companies in contingency planning? What were the long term price and efficiency improvements that may be realized with a “virtual office” ability? Analyzes how some companies have improved their Hong Kong and regional presence by deploying technologies to ease cooperation and communications.

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