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Pitney Bowes: Employer Health Strategy Case Solution & Answer

This Case is about COMPETITIVE STRATEGY, HEALTH, PERSONNEL POLICIES

PUBLICATION DATE: January 26, 2009 PRODUCT #: 709458-PDF-ENG
Pitney Bowes Employer Health Strategy case study solution

Amid increasing health care prices, switching company approaches towards health benefits, and a quickly changing policy environment over the ensuing decades, Pitney Bowes accommodated its method of worker well-being. By the year 2008, the company was widely observed as an innovator in worker well-being, having dedicated significant time and resources to its health benefits under the direction of Corporate Medical Director Jack Mahoney and CEO Michael Critelli. The case provides a summary of the history of worker health benefits in U.S. and at Pitney Bowes. The range of health plans Pitney Bowes presented to workers in 2008, as well as the company’s contracting policies with commercial insurance companies and self-insured plan administrators, are analyzed in detail. Pitney Bowes wellness and well-being plans are also described, enabling an evaluation of a conversation of where Pitney Bowes should concentrate its attention moving and the company’s total worker well-being strategy in 2008.

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