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Navigating the Politics and Emotions of Change Case Solution & Answer

Fast-paced world of business leaders today know that the success of your organization is closely linked to its ability to change again and again. However, many change initiatives fail. One reason, say the authors, is that leaders often underestimate the impact of politics and emotions change. The authors suggest a five-step process to bring a major change initiative: Step 1: Map of the political landscape. Map internal and external, formal and informal interest that will be affected by the change. Step 2: Identify the influencers within each interest group. Once the key stakeholders are assigned, leaders must identify key influencers within each group. Key Influencers are people who might be able to mobilize resources, enroll others, build legitimacy and strength, and provide essential ideas of change management. Step 3: Evaluate influencers’receptiveness change. People have different levels of susceptibility to a given change. Both supporters and skeptics must be incurred. Step 4: Mobilize influential sponsors and promoters. Sponsors have access to financial and human resources. Proponents, however, can be extremely useful to illuminate the enthusiasm that can attract undecided in the process and drive change forward. Step 5: Involve skeptical positive and negative influence. Skeptics may make it more effective to change or transform a minor obstacle to a big hurdle process. Skeptics may offer positive opportunities and important insights into the vulnerability of the proposed changes. Negative influential skeptics are also important for work.
by
Ellen R. Auster,
Trish Ruebottom
Source: MIT Sloan Management Review
6 pages.
Publication Date: June 1, 2013. Prod #: SMR456-PDF-ENG
Navigating the politics and emotions change Case Solution

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