This Case is about CONFLICT, LEADERSHIP
PUBLICATION DATE: October 07, 2010 PRODUCT #: 910C24-PDF-ENGMichael Patterson (A) Case Solution
Michael Patterson is an commerce technician at the Confederation Kitchen. The business is downsizing its staff in response to falling profitability. Patterson has heard a rumour which he will report to a manager for whom he has little regard and with whom he’s had problem before.
The production and engineering supervisor has called a meeting to discuss the new job of Patterson, and Patterson must determine how frank he should be at the assembly.