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Michael Lester at Lachlan Consulting Case Solution & Answer

Michael Lester, consultant Lachlan, was frustrated by the refusal of the customer to provide key data for an important presentation. Lester must decide how to confront Nadine Robert, his client, knowing that your personal success and reputation of your business consulting hinge on its ability to establish and maintain a strong relationship. How does the company have to be with the client? What type of feedback could help this situation?
by
Anthony J. Mayo,
Joshua D. Margolis
Source: Harvard Business School
2 pages.
Release Date: August 3, 2011. Prod #: 412041-PDF-ENG
Michael Lester at Lachlan Council Case Solution

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