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Managing Diversity at Spencer Owens & Co. Case Solution & Answer

Spencer Owens & Co, a firm of consulting disguised focuses on national and international economic development. In line with the company’s commitment to social justice, 20 years ago, Spencer Owens management introduced an affirmative action hiring and promotion program. In 10 years, the company has achieved the most diverse and professional support team in the industry. However, despite the good intentions of management, Spencer Owens – and, increasingly, his work – suffered the bitter labor relations and frequent complaints about racial issues. The protagonist of the case is to diagnose the problem.
by
Robin J. Ely,
Ingrid Vargas
Source: Harvard Business School
5 pages.
Date Posted: December 10, 2004. Prod #: 405048-PDF-ENG
Managing diversity at Spencer Owens & Solution Co. Case

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