Abridged version of one of the six cases that describe the roles and responsibilities of managers at each hierarchical level of management within the business unit U.S. Staples stores, the largest office supply Worldwide. Together, the cases form a complete and integrated package. Explore five different jobs – Store, District Manager, Regional Vice President, Division Vice President and President of the United States business units Stories – and, for each level, key management tasks are described, planning, decision decisions and processes of leadership and the crucial decisions that lead to superior performance and operational performance. Provides an overview of the organization and strategy of Staples.
by
David A. Garvin
Source: Harvard Business School
8 pages.
Release: September 12, 2013. Prod #: 314004-PDF-ENG
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