Knowledge-Worker Productivity: The Biggest Challenge Case Solution & Answer

This case is about  HUMAN RESOURCE MANAGEMENT

PUBLICATION DATE: January 01, 1999

Knowledge-Worker Productivity: The Biggest Challenge Case Solution

The most significant contribution of direction in the 20th century was to raise manual labor productivity. The imperative contribution of management in the 21st century will be to raise knowledge-worker productivity–hopefully by the exact same percent.

So far, virtually no one has addressed it. Yet we understand how to increase–and rapidly–the productivity of knowledge workers. The procedures, however, are absolutely unique from other increasing the productivity of manual workers.

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