Critics of the health care system U.S. recite a long list of problems, including increased out of pocket costs, access problem, overuse of emergency services, medical records, lack of coordination and decreased number of primary care physicians. To answer these questions, new sites have evolved, such as emergency care and retail clinic, but the urgency has become the only supplier available to all patients of the service on a 24/7 basis. It’s time to reinvent the system. The concept of medical homes patient-centered provides a framework for integrating innovations that transform the delivery of health care. In this model, each patient develops an ongoing relationship with a primary care physician with the support of a caring relationship. An integral feature is the electronic medical record, which facilitates communication and coordinated decisions. Access extends beyond the traditional visit to the doctor’s office for satellite services tailored to individual needs. Services focuses on whole person care, including wellness and prevention tips, as well as acute and chronic care. Adoption of the medical home transforms patient-centered health care delivery in a system that benefits everyone.
Leonard L. Berry,
Ann M. Mirabito
Source: Business Horizons
Date Posted: March 15, 2010. Prod #: BH377-PDF-ENG
Case Innovative Health Solution Delivery