Infosys Consulting in the U.S. (in 2010): What to Do Now? Case Solution & Answer

This Case is about COMPETITIVE STRATEGY

PUBLICATION DATE: January 06, 2012 PRODUCT #: MH0012-PDF-ENG

Infosys’ global delivery model was being challenged by the American backlash against outsourcing. H1B visas for foreign workers and tax incentives were being reformed to support this policy. Arguments for the H1B reform recommend ensuring that where there are qualified American workers, those jobs are filled before foreign workers with those people. Additionally, opponents like Tata and Wipro were challenging Infosys’ international consulting strategy. Should Infosys respond to pressure to employ local talent that is high-priced while attempting to stay competitive?

Related Case Solutions:

Infosys: Leveraging the Global Delivery Model (2004) Infosys Technologies Ltd.: Growing Share of a Customers Business Infosys Relationship Scorecard: Measuring Transformational Partnerships Infosys in India: Building a Software Giant in a Corrupt Environment Infosys Consulting in 2006: Leading the Next Generation of Business and Information Technology Consulting Infosys Consulting in 2011 Infosys Consulting in 2011 InterfaceRAISE (in 2010): Raising the Bar in Sustainability Consulting Infosys Technologies Ltd. (A1): The Infosys Brand INFOSYS BPO