Step 1: Mobilize & Design

A clear design and the engagement of the stakeholders, is the key to successful capacity assessment (Pujari, 2016). The first step for the process of capacity assessment, is mobilizing and design step. This step emphasizes on engaging the stakeholders, clarifying the objectives and the expectations with the primary clients of the organization.By determining how to conduct the capacity assessment(Bourgeois, 2015).

Active engagement of all the stakeholders of the organization is the key to success of the organization in a capacity assessment process (Pujari, 2016). The capacity assessment process can involve a large number of the stakeholders, all of them can have a significant influence in driving the capacity assessment process.These can include the private sector partners, civil society representatives, beneficiaries who initiate the assessment, academics, development partners, employees, social, economic and political leaders, various public interest groups and the media (Norris, 2013).

The key role of the potential stakeholders, in the capacity assessment process includes the following(Bourgeois, 2015):

  • Assisting in the designing of the capacity assessment process.
  • Providing administrative and political oversight.
  • Conducting research and participating in the capacity assessment process.
  • Disseminating and analyzing the results for setting the priorities and the follow up action.

Secondly, the capacity assessment process should begin with a clear and open dialogue.With all the primary clients.They need to answer the question, capacity for why? This dialogue should take place between the management and the primary clients, for identifying the opportunities for involvement and change (Norris, 2013). It can include a series of meetings, relating to what are the demands of the client and how the organization is able to respond with its supply (F, 2013).

Lastly, it should be determined that, how the capacity assessment would be conducted, and there are ranges of questions that need to be answered as stated below (F, 2013):

  • Who should be the part of the capacity assessment team?
  • Who should be part of the assessment process?
  • How and where should the assessment be conducted?
  • What is the context for which the assessment is being conducted?

Step 2: Determining Data & Information Analysis & Collection Approach

When the scope and the scale of the capacity assessment are being determined, then it needs to be decided that, which capabilities should be included in the capacity assessment process. The type of the information and data that need to be collected are all the appropriate collection techniques that should be detailed in this step. The inputs can be collected either qualitatively or quantitatively (F, 2013).

Both of the techniques have their own pros and cons therefore, a quantitative ranking of the capacity and the qualitative information to support this ranking should be generated. There are a number of ranking schemes, that can be adopted for assessing the level of existing capacity and determining the level of desired capacity (Jan, 2017). The easiest option is to use the same ranking scheme for each capacity, and the most difficult option is to use different ranking schemes for each capacity………………

This is just a sample partial work. Please place the order on the website to get your own originally done case solution.

Share This