Goddard Space Flight Center: Building A Learning Organization (A) Case Solution & Answer

This case is about ORGANIZATIONAL STRUCTURE

PUBLICATION DATE: October 13, 2004

Goddard Space Flight Center: Building A Learning Organization (A) Case Solution

Edward Rogers detects an advertisement for a Knowledge Management Architect at the Goddard Space Flight Center in Greenbelt, Maryland while reading the Wall Street Journal. After submitting his resume and completing the interview procedure, Rogers is offered the position for a term appointment of three years. After one month on the job, Rogers wonders how he should proceed in helping the Goddard Space Flight Center become a learning organization.

It’s, in fact, the type of chance Rogers has looked forward to for a long time, but what will his plan of attack look like? How can he help this collection of rocket scientists work? The A case presents an undisguised graphic of a NASA center that is nurturing a learning approach to developing the organization. See also the B case (UV3264).

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