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Global Managers Perceptions of Cultural Competence Case Solution & Answer

To work effectively in the global business environment, managers need a solid set of intercultural management skills. When dealing with clients, colleagues and others at home or abroad, with intercultural competencies managers have a clear competitive advantage in the multicultural market. Although generally considered a valuable asset for business, intercultural competence defies definition. This study attempts to conceptualize the complex term perspective of the practitioner. What is intercultural competence means of global managers? From their point of view, what aspects of the business people have to understand culture are? The universe of cultural beliefs, values, attitudes and information specific to each country, which is due to an executive with little time to focus on the development of a basic level of cultural competence? In this study, the Mexican business you need to know about the culture of doing business with the United States in the process, some basic elements of cultural competence is systematically identified were requested. The answers were surprisingly similar among managers, indicating that they had a clear idea of ​​what was the most important for world leaders to learn cultural essence. The results of the study reveal a working definition of cultural competence for global managers. This research also provides business trainers and educators a framework of content for a training program in the short term based on perceptions of intercultural competence for global managers.
by
Christine Uber Grosse
Source: Business Horizons
8 pages.
Release: July 15, 2011. Prod #: BH437-PDF-ENG
Perceptions of global managers of cultural competence Case Solution

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