ghSMART 2006: Pioneering in Professional Services Case Solution

Geoff Smart, founder and CEO of ghSMART & Co., wanted to build ghSMART # 1 in business management and evaluation for managers and investors. However, he had received two pieces of bad news: the return of an existing project and the loss of a pledge of $ 1 million sold already thought. The news raised difficult questions about how Geoff had structured its business and has designed its governance and incentive systems.
by
Noam Wasserman,
Ashraf Haque
Source: HBS
16 pages.
Release: July 18, 2008. Prod #: 809024-PDF-ENG
ghSMART 2006 pioneered the professional box solution

ghSMART 2006: Pioneering in Professional Services Case Solution
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