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From Mental Models to Transformation: Overcoming Inhibitors to Change Case Solution & Answer

The global financial crisis of 2008 is one of the possible dangers posed by the narrow mental models, the authors say. Before the crisis, people either do not make sense of what was happening or chose to ignore because of profit opportunities. Some of the most fundamental assumptions implicit in the worldview that prevailed before the fall – as the steady increase in real estate prices and stock markets – were clearly false, but the mood was so powerful that generally no objections were raised. Although these narrow mental models may conceal potential threats, the correct mental models open new perspectives, they say. The authors provide eight strategies to develop a portfolio of mental models and overcoming inhibitors to change. Ultimately, show that mental models are not just an abstract concept: million won or lost depending on the mood of the person taking the decision.
by
Yoram (Jerry) Wind,
Colin Crook
Source: Rotman School of Management
5 pages.
Publication Date: April 1, 2009. Prod #: ROT081-PDF-ENG
Mental models for processing: Overcoming inhibitors Rate Case Settlement

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