This Case is about BUSINESS PROCESSES
PUBLICATION DATE: May 29, 2012 PRODUCT #: 413S18-HCB-SPA
Evergreen Natural Markets is a successful food retailer found in the Rocky Mountain area of the U.S. Having grown through acquisition, it has a reputation for enhancing the businesses it purchases while keeping preceding direction. This strategy has succeeded due to consistent operating principles, common core values developed control measures, and the Evergreen formula of community knowledge. In April 2012, Evergreen makes its first purchase outside its home territory: a seven-shop natural foods chain in Vegas, Nevada. CEO Kathleen Norton wonders whether the model will stay successful outside the Evergreen foundation or if this latest acquisition will seriously examine her leadership abilities and, in particular, her capability to quickly convert the brand new chains’ supervisors, workers, and systems to the Evergreen manner.
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