This Case is about  EMERGING MARKETS, HEALTH ,  MOTIVATING PEOPLE, TALENT MANAGEMENT

PUBLICATION DATE: March 02, 2010 PRODUCT #: 910030-PDF-ENG

This case analyze the diverse factors to consider pertinent to picking and compensating workers in a context where their work includes a pro-social element. This relates to not just healthcare in Zambia, however to NGO and public sector workers who are both inspired by the objective of their positions and the compensation. Zambia was dealing with a health care personnel crisis with less than half of the health care workers had to fulfill health requirements. Therefore, they were thinking about including the mainly volunteer community health employee (CHW) force into employed health workers of the MoH. Provided the high level of individual dedication and commitment integrated with the correct education and ability required to be an efficient community health employee, the MoH was having a hard time to recognize the finest technique to hire and maintain capable and determined CHWs.

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