Cleveland Clinic: Transformation and Growth 2015 Case Study Solution

Executive Summary

Cleveland has always been a leading clinic in the United States, for its efficient service and the care it provides, in order to motivate the patients. It has been loyal in caring for its patients,by doing its best to maintain and improve the quality of service it provides. It is known for its history of innovation. It is a health care organization that does not involve making products, but providing services to patients.

When they moved from the cardiac surgery procedure to a just three-inch incision, the effectiveness of the treatment they gave to their patients, increased significantly and had positive impacts, such as: reducing the risk of infection, bleeding, trauma, pain, and recovery time from the heart surgery which is only possible through PDA technique. The management is good enough, only the main focus should be on improving the quality of service; however, additional innovations and some unnecessary actions could further damage the financial situation.

Introduction of a company

Cleveland Clinic is an American non-profit organization, which was found in 1921. The organization was found by a group of four people. Out of these four individuals, three of them served as first-class surgeons in World War I. Over time, the organization’s achievements included isolating the neurotransmitter serotonin (1948), developing coronary angiography (1958),and in 1999; the first coronary artery bypass surgery gave success to the kidney transplant of a cadaver. (1999).

According to a survey by America’s Best Hospital, in 2006; Cleveland Clinic was among the 16 highest rated specialties in the United States. It worked with around 2,000 scientists and doctors. The clinic hosted approximately 53,000 patients each year, with an estimated total number of 2.8 million patient visits and approximately 70,000 surgical cases.

In 2005, the organization had revenues of approximately $ 4 billion. “Cleveland Clinic”ranks third in the United States for orthopedics,neurosurgery, neurology, endocrinology andotolaryngology etc. It is in the top 10 hospitals, according to its departments. After the Second World War; hospitalizations and collective applications increased.

Strategy transformation

Cleveland focuses on its competitive Strategy by introducing new ways for surgeries, with the help of new technologies.Hospital and clinic managers have a significant chance to make a contribution inimproving the health care services for the society’s wellbeing.

These actions are for Cleveland Clinic hospital, its health system managers and boards of directors, highlighting the business strategies suitable for Cleveland Clinic and the plan in which these strategies could be applied. This plan can be implemented successfully with the help of following points:

  • Start by evaluating your company’s strategic options.
  • Activate a business framework related to the business.
  • Use a structured framework for planning the service deployment.
  • Provide a solid factual basis for the service deployment plan.
  • Evaluate each line of business and operating lines, to identify the significant factors.
  • Focus on understanding the factors that are required for deployment planning.
  • Start the process by identifying an optimum way of delivery of services.

Therefore, there are four building blocks for strategy transformation,which are:constant analysis, understanding, leadership andrisk, hence these objectives must be focused on by the management who wants to transform the strategy andimplement it successfully………………………………


This is just a sample partical work. Please place the order on the website to get your own originally done case solution.

Share This