City Year: The Journey Case Solution

This Case is about LABOR, MARKETING, ORGANIZATIONAL CULTURE, ORGANIZATIONAL STRUCTURE, SOCIAL ENTERPRISE, SOCIAL RESPONSIBILITY, STRATEGY EXECUTION, SUPPLY CHAIN

PUBLICATION DATE: April 28, 2011 PRODUCT #: 311080-HCC-ENG

Colour cases ought to be printed in colour to optimize their effectiveness. It had passed through several growth stages but by 2010 , a fresh challenge, had sprung up when its own associates in a school turn around cooperation and City Year – Diplomas Now – won a prestigious Department of Education Investing in Innovation grant.

This hastened City Year’s part in turning around low performing schools, but added pressure on the organization. Practices and new systems were developed, but more needed to be carried out to make sure that City Year became efficient in deploying its small resources, in using the proper interventions in schools, and keeping its financing sources. In City Year President, Jim Balfanz, November 2011, and Michael Brown, CEO and cofounder, wondered what the changes would mean for City Year.

City Year: The Journey Case Solution
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