This Case is about GENERATIONAL ISSUES, INFLUENCE, LEADERSHIP TRANSITIONS, MANAGING PEOPLE, ORGANIZATIONAL CULTURE, ORGANIZATIONAL STRUCTURE, WORK-LIFE BALANCE
PUBLICATION DATE: January 01, 2014 PRODUCT #: NA0280-HCB-ENG
This case describes the challenges confronted by the president of an engineering and environmental services consulting firm (Terra Nova Consulting) as it seeks to address profound internal ethnic sections. Terra Nova started as a modest market company which has grown through amalgamations and internal growth to eventually turn out to become an elite, worldwide professional services firm.
It was founded upon principles and specific values, but has drifted away from these through time, such that younger members perceived a disconnect between its genuine and professed tradition. Survival as a top-notch business will depend upon the power to remedy this split and convince the following generation to carry on the creators’ vision or create a fresh vision that is common.