Bank of Hong Kong: Refocusing BranchesBank of Hong Kong Case Solution
This Case is about Technology
published: 01 Jan 2003
Case A: charts the knowledge of a leading limb supervisor demanded to establish and pilot the procedure of change in her own extension, with no extra resources or help. Case B: set 2 years later on, concentrates on internal issues, which have actually arised as a direct outcome of the brand-new modifications. The case feature the disputes of interest in between numerous stakeholders throughout the branch construct, the two instances need trainees to think about the front-line execution problems of a primary tactical change and the procedures demanded to help with modification of this size, from boosted inspirational bodies and benefit constructs, to reengineered treatments and procedures, and task revamp.