AUB Medical Centre Case Solution & Answer

AUB Medical Centre Case Study Analysis

The study found that the quality of care is related to organizational culture. It affects patient satisfaction and health-care provider appraisals. It also affects hospital safety. The results show that the higher the quality, the more employees are likely to comply with guidelines. The findings support the view that the quality of healthcare is related to the organizational culture. A high-quality organizational culture is essential for patients and their families. And the highest-quality organizations will value the patients’ experience.(Davies, 28 November 2018)

Section VI Discussion on how YOU as a CEO of AUBMC can improve thecondition of the organization through developing a thorough and wellaligned strategic goals and objectives


Developing a long-term vision is essential for a leader to succeed in the long run. A vision that is attainable and meaningful to all stakeholders is essential for a company to achieve success. An inspiring vision will energize the workforce and motivate them to work harder. Inspiring visions are more likely to inspire employees, so they should be created and shared with the team. A strong, meaningful vision will help the organization become successful.

Creating an inspiring vision is a difficult challenge. In a survey of 1,500 business executives, 98 percent of participants cited a strong sense of vision as one of the most important characteristics of an effective strategic leader. Ninety percent of those surveyed said they were not confident in their ability to create a compelling vision. Despite the high level of commitment, there are a wide range of organizations that do not have formal vision statements. The ones that do have them fail to implement them because their employees do not believe they are achievable. A well-formulated vision can differentiate an organization from its competitors.

Without a vision, team members will work hard to achieve the goals. But a strong vision brings the team together under a common goal. It is a catalyst for action and will inspire employees to work hard for it. And a strong leadership vision will inspire the entire organization. It is a vital part of a company’s success. It will also help the organization grow. It will inspire and empower employees.

Well-defined Organizational Structure

A well-defined organization structure is essential for the effective implementation of change management. This type of organization will help to keep everyone on the same page as changes take place throughout the company. A hierarchy is a common tool used by change managers to manage changes. The number of layers within the company’s hierarchy can be described in terms of the organizational design. Flat structures are characterized by fewer levels and higher levels of employee autonomy.

A well-defined organizational structure is a vital element in change management. It serves as a visual representation of the company’s structure. Generally, a pyramid-shaped chart is used to represent an organization’s structure. The top members of an organization sit at the top while the bottom members are at the bottom. Some organizations have no formal organizational structure, which can make it difficult for employees to know who they report to. The result is an uncertain work environment and a lack of clarity.

An organizational structure has a direct impact on the performance and change management of an organization. It provides a visual representation of the structure of the organization and helps managers to understand the role of each person and department. Often, these structures are illustrated by a pyramid diagram with the highest level of authority sitting at the top and the lowest level. However, this may not be the case in all organizations. This can lead to uncertainty regarding roles and responsibilities.(Officials, A well-aligned strategic plan exists and is disseminated, 2019)

Workplace Communication

In order to create a positive workplace culture, communication is key. If there are communication gaps, your employees will feel disconnected and uninformed. This can have a negative impact on the success of your business, and will make your employees less productive. It is essential to use effective communication strategies. Workers depend on managers for feedback, direction, and positive reinforcement. When communication is poor, jobs can be misunderstood, and it makes it difficult for people to work well together.

An effective communication process helps you eliminate ambiguity regarding the organization’s objectives and positioning. This empowers employees to focus on their personal goals instead of the company’s. When employees are unsure about their own personal objectives, they may feel uninspired and unmotivated, which can damage their morale and productivity. However, effective communication skills are not hard to develop. Here are some ways to improve your communication skills:

Lack of effective communication affects employee morale and productivity. A dissatisfied workforce is more likely to take sick days, which costs the organization money and health. In addition to being less invested in the work environment, unhappy employees also do not have the same level of loyalty and commitment. They are less likely to take pride in their jobs and will tend to avoid work if they are unhappy. It is critical that you communicate with your employees effectively.

Moreover, low morale also leads to higher absenteeism. Having a healthy workforce will be more productive. In addition, unhappy workers will seek temporary escapes from the work environment. It is important to maintain high employee motivation. An unmotivated workforce will also be less loyal to their work. The better the employees feel about their job, the better their performance will be. It will have a negative impact on the organization’s overall performance.

Ineffective communication between management and employees is the biggest enemy of employee motivation. Ineffective communication can lead to high staff attrition, decreased customer satisfaction, and lowered productivity. By contrast, effective employee communications will boost employee happiness and loyalty. They will also be more productive and happy. If you want your employees to stay, you must communicate with them regularly and make them feel valued. You must be honest and open in your interactions with your staff.(Menden, December 6, 2018)

Section VII Recommendations on how to further improve the organization

Managing conflict can be a challenge for managers and supervisors. But there are many ways to avoid a destructive situation and make everyone happy in an organization. Here are five of the most common causes of conflict and how to avoid them in your workplace. Using the right resources can reduce the risk of intergroup conflicts. Increasing the amount of shared resources encourages greater trust between members of a unit and increases communication between individuals.

Goals that are incompatible are the most common cause of conflict. This is true of groups, individuals, and organizations. A basic strategy for reducing conflict is to find common goals, and to establish valid communication between groups. Identifying and bringing mutually-beneficial goals can be helpful. When these goals are incompatible, a mediator can help them reach an agreement. If mediation is not possible, try to find a third-party who can help.

The first step to reducing conflict is to understand the cause of the conflict. It is often caused by disagreements over resources or a lack of communication. Often, the conflict stems from a deeper issue, which must be addressed. In order to manage conflicts and prevent them from escalating, it is essential to understand the motivation behind the problem and its causes. Then, you can start improving the relationship between the parties involved.(Belet, November 2016)

The next step is to address the underlying cause of the conflict. By doing so, you will be able to avoid escalating the situation further. It is crucial to acknowledge the point of view of others and resist the urge to argue. By demonstrating empathy and interest, the other person may feel more comfortable with you and will be more likely to accept you. Once the two parties are able to resolve the conflict, you can work on solving the problem.(Landry, June 28, 2021)

Section VIII Summary and Conclusion

In conclusion, it could be said that in order to achieve a sustainable and successful business vision and goal, one needs to put lot of efforts. Conflict management and change management are the two important factors among them. In order to resolve any problem, a manager must identify the cause of the conflict. Oftentimes, the underlying problem is the source of the conflict. The root cause of a conflict is usually something that has caused it. To prevent this from occurring, it is important to understand the root cause of a conflict. For example, it may be a mistake to think that the problem is caused by another factor. If the underlying issue is not addressed, it could lead to further conflicts.

One way to avoid conflict is to understand what causes it. Initially, an internal issue may have been the cause. When an issue arises, a person must take the time to listen to the other party. If a problem is a symptom of a more significant problem, the other party should be listened to. By identifying and understanding the underlying issue, you can resolve it more effectively. However, conflicts are not the only reason for a dispute……………


Appendix-1: SWOT Analysis

Appendix-2: Improving Organization

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