Unauthorized Disclosure: Hewlett-Packards Secret Surveillance of Directors and Journalists Case Solution

In 2006, Hewlett-Packard (HP) has admitted that it had hired outside investigators to spy on members of its board of directors and journalists to find out the source of several leaks of confidential deliberations of the Board. The researchers used methods, including “pretexts” (using a false identity to access the phone records of the other), which may have been illegal and almost unethical security. This case uses the company emails, internal reports, minutes of meetings, interviews and published articles and offer different perspectives on the HP leak investigation, including its non-executive chairman, managing boss, former CEO, Board of Directors, managers and researchers. What problem is HP trying to solve? The behavior of the card is compatible with good corporate governance standards accepted? The research methods were ethical? What, if anything, should the Company and its chairman, Patricia Dunn have done differently? How might the new CEO of HP, Mark Hurd, the best effective governance and ethical behavior in the future?
by
Anne T. Lawrence,
Randall D. Harris,
Sally Baack
Source: Case Research Association of North America (NACRA)
16 pages.
Date Posted: January 15, 2008. Prod #: NA0050-PDF-ENG
Unauthorized disclosure: secret surveillance management Hewlett-Packard and journalists disputes cases

Unauthorized Disclosure: Hewlett-Packards Secret Surveillance of Directors and Journalists Case Solution
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